Notices indicating malfunction or disrepair, when presented in a humorous or unexpected way, leverage incongruity for comedic effect. For example, a hand-written sign on an elevator reading “Out of Order: Temporarily stairs. We apologize for the convenience” demonstrates such humor.
The value lies in the ability to diffuse frustration associated with broken equipment or services. The element of surprise embedded in the humor can transform a negative experience into a momentarily positive one. Historically, this practice reflects a human inclination to find levity even in commonplace inconveniences, using wit to soften the impact of daily malfunctions.
The following sections will explore the specific types of comedic approaches used in these notices, the contexts where they are most effective, and the potential impact on customer perception and brand image.
